Silvair support program for non-branded partners


Empower your projects with the right support package that aligns precisely with your requirements. Discover how Silvair's training and technical assistance can elevate your lighting solutions to new heights of efficiency and excellence.

Let us be your trusted partner in creating cutting-edge lighting systems with ease and confidence.



Project / Annual


Contact us today to explore the possibilities and choose the Silvair Support Program that best suits your needs.



Project Support

This option is ideal for partners seeking assistance on a project-by-project basis. If you require expert guidance during the planning or commissioning phase, our team is here to help you achieve seamless project execution.

Annual Support

This option is the perfect fit for partners requiring ongoing support on their projects. Our dedicated support team will be available for you, providing continuous assistance and ensuring the success of your lighting solutions.



It’s good to be a Branded Partner!


When you choose Silvair's Branded package for your lighting solutions, the added benefit of project support will already be included. Our comprehensive project support is seamlessly integrated into your branded package, ensuring that you have all the assistance you need to achieve success in your projects.


Contact us and become a Branded Partner


Project Assistance / Annual Assistance


  Silvair Support Program - Project Support Silvair Support Program - Annual Support
Partner type Silvair Commissioning Partner (non-branded)
Silvair Professional Training Max 10 free seats for one on-line training session   Live Q&A module NOT included in the training  

Additional training seats/sessions are paid
Max 30 free seats for multiple on-line training sessions   Live Q&A module included in the training  

Additional training seats/sessions are paid
Technical Support
Access to Knowledge Base 3 months 12 months
Access to Support Portal 3 months 12 months
Regular product and project support meetings No Yes
Access to Silvair’s Productboard No Yes
Marketing support and joint promotional activities No Yes
Field Support
Support for multiple projects No

Unlimited support for one project only

Unlimited support for multiple projects
Remote Field Project Support No Yes

Technical project supported remotely
Live troubleshooting calls with your customer Yes Yes





Looking for on-site support?


Are you looking for more advanced technical assistance for your project? Do you need confidence that your project will adhere to all technical and quality requirements, right on time?

Take a look at our Professional Services dedicated to companies who need extended assistance while working on projects.



Professional services