Empower your projects with the right support package that aligns precisely with your requirements. Discover how Silvair's training and technical assistance can elevate your lighting solutions to new heights of efficiency and excellence.
Let us be your trusted partner in creating cutting-edge lighting systems with ease and confidence.
Project SupportThis option is ideal for partners seeking assistance on a project-by-project basis. If you require expert guidance during the planning or commissioning phase, our team is here to help you achieve seamless project execution. |
Annual SupportThis option is the perfect fit for partners requiring ongoing support on their projects. Our dedicated support team will be available for you, providing continuous assistance and ensuring the success of your lighting solutions. |
When you choose Silvair's Branded package for your lighting solutions, the added benefit of project support will already be included. Our comprehensive project support is seamlessly integrated into your branded package, ensuring that you have all the assistance you need to achieve success in your projects.
Contact us and become a Branded Partner
| Silvair Support Program - Project Support | Silvair Support Program - Annual Support | |
| Partner type | Silvair Commissioning Partner (non-branded) | |
| Training | ||
| Silvair Professional Training | Max 10 free seats for one on-line training session Live Q&A module NOT included in the training Additional training seats/sessions are paid |
Max 30 free seats for multiple on-line training sessions Live Q&A module included in the training Additional training seats/sessions are paid |
| Technical Support | ||
| Access to Knowledge Base | 3 months | 12 months |
| Access to Support Portal | 3 months | 12 months |
| Regular product and project support meetings | No | Yes |
| Access to Silvair’s Productboard | No | Yes |
| Marketing support and joint promotional activities | No | Yes |
| Field Support | ||
| Support for multiple projects | No Unlimited support for one project only |
Yes Unlimited support for multiple projects |
| Remote Field Project Support | No | Yes Technical project supported remotely |
| Live troubleshooting calls with your customer | Yes | Yes |
Are you looking for more advanced technical assistance for your project? Do you need confidence that your project will adhere to all technical and quality requirements, right on time?
Take a look at our Professional Services dedicated to companies who need extended assistance while working on projects.
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