Welcome to Silvair Professional Support Center

At Silvair Professional Support Center, we empower customers with the knowledge, resources, and assistance required to implement lighting projects seamlessly. It aims to enhance the overall experience and success of customers by providing them with the guidance and expertise needed to overcome challenges and achieve optimal results.

I need project assistance & guidance

I need training & educational resources

Professional Services

Whether you need assistance with planning, commissioning, troubleshooting or maintenance of your networked lighting project, our Field Application Engineers will be there to support you every step of the way, at every project stage. Our remote on-site support provides you the assurance you need to complete your lighting project commissioning.

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Support Program Packages

Are you a non-branded partner that still wants to take advantage of the extensive training and technical assistance offered by Silvair? Find a support package that best suits your needs and benefit from a wide range of resources and services tailored to your requirements.

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Silvair - Firmware for component manufacturers

Training Academy

A special training program designed for installers, contractors, and companies to allow you to gain new skills and an understanding of Silvair lighting control solutions.

Training Academy

FAQ

Most common questions regarding Silvair’s tools and solutions.

FAQ

Troubleshooting

Your guide to solving the most common project and solution issues.

Troubleshooting

Knowledge base

Manuals and data sheets for Silvair products and services.

Knowledge Base

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Legal documents

Privacy Notice

iOS Mobile App Support Policy

Vulnerabilities Reporting Policy

Silvair Firmware End of Life (EoL) Policy

Welcome to Silvair Professional Support Center

I need project assistance & guidance

I need training & educational resources

Professional Services